Lead Transporter Days Casual

The salary range for this position is $17.77 - $23.99 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Lead Transporter reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

 

THIS IS A CASUAL POSIITON MEANING THAT THE HOURS ARE NOT GUARANTEED PER WEEK.  NO BENEFITS.

MUST BE AVAILABLE TO WORK DAYS AND ON WEEKENDS.

See what are staff is saying about working in this department and at Northwestern Medicine!  https://youtu.be/EldbJpdV9lQ
 

 

• This position is responsible for the safe and efficient transport of our patients and visitors to and from inpatient and outpatient areas.
• This position is responsible for providing “real-time” leadership to transporters when needed.  This is in the form of:
  • Assistance with nursing when Supervisors/Manager is not available
  • Patient lift assistance
  • Coaching correct departmental procedures
  • Orientation, training, and mentoring

Responsibilities:

• Transports patients and visitors safely while using appropriate equipment, lift techniques and departmental safety measures. Adheres to all PPE procedures and follows established infection control and isolation guidelines.
• Effectively communicates necessary patient information to Nursing departments and all testing departments.
• Has knowledge of the Fall Prevention policies within the hospital and understands when assistance for patient transfers or moves is required.
• Completes patient transport within the set standards of the department.
• Has knowledge of centralized equipment and the procedures in picking up dirty equipment, cleaning the equipment per set standards and delivering equipment to the requester.
• Has knowledge of how to correctly utilize iPods for assignments. Has a clear understanding of information being sent through the THM system. Performs accurate and timely documentation of patient movement when leaving and returning patients to their destination.
• Has knowledge of how to correctly disconnect oxygen, position nasal canula and set portable oxygen tanks to set levels.
• Provides orientation, training, and competency sign-off to all new Patient Transporters
• Assists in overseeing daily huddles and in-services.
• Uses proper scripting when communicating with our patients and visitors.
• Influences others and demonstrates a high level of effort to complete tasks and get the work done.
• Assists with implementing and supporting policies, standards, and programs in the Patient Transport Department. Actively participates in performance improvement and continuous quality improvement activities.
• Is an active Transfer Mobility Coach and attends quarterly meetings and brings information back to team
• Has knowledge of the transporter’s daily responsibilities and can give directions to the transport staff in the absence of the Supervisors/Manager
• Provides feedback or guidance in the absence of the Supervisors/Manager
• Uses effective service recovery to solve problems or service breakdowns in the absence of the Supervisors/Manager.
• Works independently with minimal supervision.
• Anticipates potential problems or issues and proactively addresses.

Qualifications

Required:

• High school diploma or equivalent
• BLS certified within 3 months of hire.
• Minimum of 1 year patient transportation experience
• Customer Service Skills
• Excellent communication skills
• Problem Solving Skills

Preferred:

• Prior supervisory experience in any field

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.