House Supervisor, Manager, Full Time, Day Shift Wheaton IL

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Pay Starting at: $46.30+ per hour based on experience

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

• Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
• Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Manager, House Supervisor reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Manager, House Supervisor is a registered nurse who manages overall hospital operations on the day, evening, night, weekend, and/or holiday shifts using leadership skills and clinical and administrative operations expertise. 

Responsibilities:

• Create and model an environment that fosters the development of collegial relationships among nursing and other department personnel.
• Serve as a connector between nursing personnel and other health care or support disciplines throughout the hospital(s).
• Demonstrate teamwork by helping co-workers within and across departments using effective communication that respects diverse opinions and styles and acknowledges the assistance and contributions of others.
• Interacts with on-call senior management during weekends and holiday hours.
• Hold staff accountable for quality care delivery, service standards and professional behaviors. Maintain clinical knowledge and expertise to adequately supervise and assess staff competence
• Support ongoing learning and skill development for self and staff; provides coaching and mentoring; assigns stretch goals, cross-training and other opportunities for career development.
• Identify individual team members’ skills and interests; provides timely, positive, constructive feedback; address performance gaps as they occur with clear action plans and timelines for improvement.
• Assists units with the scheduling and staffing of personnel including the authorization and approval of LOWS, schedule changes and use of overtime. Coaches charge nurses and assists nurse managers on how to utilize staffing resources to maintain HPPD metrics.

Business expertise

• Knowledge of Joint Commission standards and all federal, state, and regulatory requirements.
• Ability to lead and influence effectively without direct authority.
• Ability to effectively apply the principles of change management while leading.
• Advanced proficiency in the EMR and other applications used by the staff.
• Attentive to detail and reviews own and others’ work for accuracy.

Problem solving

• Effectively balances multiple priorities, seeking guidance when in doubt and leading others through the solution.
• Calmly and easily responds to and manages others through changes in work environment, delays or unexpected events.
• Provides guidance and supervision to team members in problem solving complex situations.
• Serves as a role model and coach to others; builds partnerships and teams.

Interactions/interpersonal skills

• NMHC Performance Leadership Competencies (from performance management system)
• Exceptional verbal and written communication skills and the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers, internal and external to NM.
• Exudes confidence, professionalism, interest and optimism when leading others in the workplace; guided by the servant leadership philosophy.
• Ability to maintain confidentiality for patients and their families, as outlined in the Northwestern Memorial HealthCare Patient Confidentiality policy.

Qualifications

Required:

 

• Graduate of an accredited school of nursing
• Completion of management of aggressive behavior training within 2 years of employment
• Minimum 3 years of clinical nursing supervisory experience
• Licensed RN in the State of Illinois
• Basic life support (BLS)
• Advanced Cardiovascular Life Support (ACLS)

Preferred:

• Manager: MSN or healthcare related degree, preferred
• 5 years of nursing management experience
• PALS certification
• Specialty certification preferred

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.