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Scheduler-Pain Management Clinic Full Time Days

Location Lake Forest, Illinois Business Unit Lake Forest Hospital Job REQID 136239 Job Function Customer Service Shift Day Job (1st) Apply Now

Benefits

  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $10,000 Student Loan Repayment ($5,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year($125 for part-time)
  • Matching 401(k)
  • Excellent medical, dental and vision coverage
  • Life insurance
  • Annual Employee Salary Increase and Incentive Bonus
  • Paid time off and Holiday pay

Pay Starting at: $19.34+ per hour based on experience

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

  • Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
  • Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

**This is a Full Time position at 40 hours per week located at Lake Forest hospital for the Pain Management clinic.  Schedule is Monday through Friday, 7:30am-4:00p.  Previous experience with procedure scheduling and prior authorizations is preferred.**

ESSENTIAL FUNCTIONS:

  • Interacts with patients, their representatives, physicians, physician office staff, employers and others to gather and ensure accuracy of demographic, billing and clinical information.
  • Interprets and verifies completeness of physician orders.
  • Produces and distributes required forms, documents and reports with accurate patient information.
  • Enters all necessary demographic, diagnostics and insurance information.
  • Maintains 97 percent or better accuracy on all registrations.
  • Maintains exemplary level of customer service.
  • Reviews new and previously recorded information with patient, physician and others to ensure accurate collection and analysis of information.
  • Enters patient type and service codes; establishes account parameters to ensure that revenue is properly recorded and bills are produced in a timely manner.
  • Ensures current contractual requirements are met in registration process.
  • Receives and enters physician orders for exams and services.
  • Communicates instructions and arrival times to patient for each exam.
  • Directs patients to appropriate location for check-in and testing.
  • Communicates schedule changes to appropriate service department.
  • Works with physician and service departments to schedule emergency add-on procedures. AA/EEO

Qualifications

QUALIFICATIONS:

  • Required 1 to 2 years specialized or technical training, or equivalent, following successful completion of high school.
  • More than one up to three years of related work experience required, demonstrating a working knowledge of the job responsibilities and methods.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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