Patient Service Rep Maternal Fetal Medicine Casual

Description

*This is a Casual position in the Maternal Fetal Medicine clinic located on the Huntley Hospital campus. This position would have one shift minimum per pay period. The hours are, 7:30am - 4:00pm.  Four shifts in an 8-week period. 

The Patient Service Repreflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This position will have comprehensive knowledge of CPG patients' needs and will work in partnership with the physicians and clinical staff to ensure smooth and efficient delivery of care. This role will field patient phone calls, work toward resolving problems and update all demographic and insurance information. This position performs scheduling, medical record documentation and clerical functions in an accurate and timely manner, delivering the highest level of customer service over the phone and in person.