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Simulation Operations Specialist-Full-time Days

Location Geneva, Illinois Business Unit Northwestern Medicine Corporate Job REQID 109749 Job Function Administrative Support Shift Day Job (1st) Apply Now


  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $10,000 Student Loan Repayment ($5,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year($125 for part-time)
  • Matching 401(k)
  • Excellent medical, dental and vision coverage
  • Life insurance
  • Annual Employee Salary Increase and Incentive Bonus
  • Paid time off and Holiday pay

Pay Starting at: $24.29+ per hour based on experience

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

  • Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
  • Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.


The Simulation Operations Specialist reflects the mission, vision, and values of NM, adheres to the organizations Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.


  • Provide support in establishing and achieving simulation based education that aligns with strategic organizational goals. This includes technical support for all simulation operations, and repair of patient simulators (software and hardware), task trainers, and related multimedia peripherals as well as software programming of scenarios.
  • Provide technical support for all simulation operations, including preparation, maintenance and repair of patient simulators (software and hardware), task trainers and related multimedia peripherals.
  • Support the development and implementation of simulation based education.
  • Serve as simulator operator by testing and running scenarios together with simulation facilitators.
  • Support the use of digital media and provide technical support for computer-based multimedia systems and their components.
  • Program simulator software with clinical scenario parameters.
  • Ensure appropriate set up & breakdown/clean up (moulage, staging) of simulation environment, equipment, and supplies
  • Role play in simulated scenarios as necessary.
  • Conduct inventory and maintain supplies, media, materials related to simulation and equipment at an adequate level as budget allows in an organized manner.
  • Ensure simulation equipment functionality, security, and safety and/or appropriately troubleshoots, removes, disposes, or repairs equipment.
  • Recommend replacements or new purchases of simulation related equipment or supplies to Director.
  • Train Simulation Facilitators and other simulation users in the operational/technical aspects of simulation.
  • Schedule simulation experiences.
  • Maintain safe, organized and efficient simulation center(s).
  • Interface with the equipment manufacturers regarding equipment operation, troubleshooting and system problems; maintain record of repairs and updates.
  • Maintain proficiency in existing and emerging quality, safety and simulation technologies
  • Assure compliance with program policies and procedures.
  • Assists with the development of communication tools related to simulation (i.e. newsletter, corridors, and team site).
  • Collect and coordinate data in support of simulation activities.
  • Maintain data confidentiality and security.
  • Assist or provide visitor and guided tours.
  • Other duties as assigned





  • Bachelor’s degree or bachelor’s in progress with completion within three years of assuming role
  • Two years of experience in a healthcare simulation
  • Proficiency in the use of audio/visual equipment
  • Proficiency with PC and MAC applications including Microsoft Office Suite
  • Working knowledge of the following areas:
    • Standard medical equipment (such as IV pumps, ventilators, hospital beds)
    • Installation, configuration, operation and troubleshooting of patient simulators.
  • North Region Only: Valid government-issued driver’s license


  • Certified Healthcare Simulation Operations Specialist 
  • Working knowledge and operations of medical simulation technologies & devices (such as Laerdal, Gaumard, CAE, KBPort, AV systems)
  • Background in production
  • EMT/Paramedic experience 

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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