Social Service Associate - Student Health Full time Days

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

• Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
• Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

*Position will be located at Northwestern University in Evanston

Northwestern Memorial Student Health Service (NMSHS) seeks a dynamic Coordinator of Clinical Support (CCS) committed to supporting the well-being of a diverse student population. The CCS functions as a member of a multidisciplinary NMSHS team and serves as a liaison to university and community mental health resources providing support to students in the medical leave, reinstatement and post-hospitalization processes. The CCS will also help students navigate the requests for financial assistance process at local hospitals. The CCS will serve as a bridge between NMSHS and the Dean of Students office, specifically Student Assistance and Support Services, and will participate in Dean of Students office and SASS meetings in addition to the NMSHS meetings. This is an inaugural position, and other job-related responsibilities may be assigned.

POSITION DESCRIPTION:

The Coordinator of Clinical Support (CCS) clinical member of the NMSHS staff with a dotted line to the Student Assistance and Support Services (SASS) in the Dean of Students. This is an inaugural position whose primary responsibility is to serve as a bridge between mental health and physical health providers and the administrators who help students with medical leave, reinstatement and post hospitalization treatment planning. In addition to working closely with Counseling and Psychological Services (CAPS)and the Dean of Students office, the CSC works closely with local hospital social workers and local providers to ensure a continuum of care for students. The CCS provides post-hospitalization transition support, medical leave of absence recommendations, and other clinical treatment planning support as needed to ensure a holistic continuum of care for students. The CCS will evaluate clinical documentation and consult with student’s providers to ensure they have a treatment that allows them to safely and effectively continue their academic pursuits.

Essential Duties:

Provide support for Medical Leave, Reinstatement and Post Hospitalization:

• Receive all requests for medical leave and reinstatement from leave from Northwestern students.
• Communicate with current external and internal treatment providers regarding treatment recommendations and readiness to resume the rigors of the Northwestern University environment.
• In partnership with NMSHS, CAPS, off-campus providers, and campus partners submit recommendations to the SASS team detailing treatment needs for both leave and return. Identify situations that require medical clearance to remain on or return to campus/classes
• Participate in decision making around readiness to return to student status following a medical leave of absence.
• Maintain releases of information to allow for effective communication with physicians and therapists on behalf of student need
• Maintain documentation on interactions with students and providers.
• Develop strong collaborative partnerships with local psychiatric hospitals including Endeavor Northshore and Highland Park Hospital as well as crisis staff in local hospitals.
• Communicate with psychiatric units when students are on unit and receive discharge plans, ensuring students have a plan that considers their health and safety upon return to the rigorous Northwestern environment.

Direct Student Contact

• Meets with students upon return from higher levels of mental health treatment and assists students with care coordination. Monitors and follows up with students that require coordination of care.
• Provides culturally sensitive individual support to a diverse student body that presents with a variety of challenges including, but not limited to depression, anxiety, substance use, eating disorders, trauma, suicidal ideation and academic/family- related stressors
• Communicate with students and their emergency contacts about treatment plans
• Help coordinate student care
• Connect students to other university resources such as CAPS, SASS, Academic Advising and Support, and CARE
• Provide motivational interviewing and psychoeducation about the benefits of treatment
• Help students understand their insurance benefits and hospital financial assistance programs

Collaboration

• Develop collaborative relationships with campus partners such as Financial Aid, Advising, ,CAPS, AccessibleNU, and SES

REQUIRED KNOWLEDGE, SKILLS, ABILITIES/COMPETENCIES NEEDED TO PERFORM THIS JOB SUCCESSFULLY:

• Ability to protect confidentiality and meet all policies related to student services and support within a university context
• Strong ability to develop, and implement treatment plans consistent with clinical diagnosis using nationally and internationally recognized diagnostic systems and best practice models
• Experience and familiarity with working in or collaborating with mental health and substance treatment programs
• Strong understanding of insurance plans
• Exceptional crisis intervention, suicide prevention and crisis management skills
• Understanding of best practice recommendations for various mental health diagnoses
• Ability to work effectively with colleagues in a team environment and to collaborate with professionals across a variety of disciplines
• Ability to work with diverse student population, including knowledge of related cultural influences that may affect health
• Outstanding oral and written communication skills, able to dialogue effectively with a wide range of students, faculty and staff
• Ability to effectively utilize an electronic records system
• Ability to collaborate collegially with a multidisciplinary staff throughout the University community
• Knowledge of developmental trends and concerns of undergraduate, graduate, and professional students

 

 

Qualifications

Required:

• Masters Degree in Counseling, Psychology, Social Work, or a Human Services related field is required.
• Psy. D. is also acceptable.

Preferred:

• Three years of assessment, admission, and crisis intervention experience with Behavioral Health and/or Chemical Dependency patients in an acute care/medical setting.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.