Support Specialist I, Community Space Operations, Full-time, Days

The salary range for this position is $30.46 - $38.07 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Support Specialist I reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Support Specialist I will work closely with managers, and directors for assigned areas. This will include the development of work plans, metrics and resources to achieve the strategic goals and objectives on the assigned activities. Assigned activities may include work related to the Community Health Needs Assessment, the Community Health Improvement Plan and/or other Northwestern Medicine programs that may align with the External and Community Affairs Division.

Responsibilities:

• This position requires planning and implementation for community and outreach activities including the coordination of internal and external resources, overseeing volunteer recruitment, identifying event spaces, assuring that programs are on time and on budget.
• This position serves as a liaison and representative of Northwestern Medicine at community events or meetings and helps establish and maintain partnerships to promote a culture of wellness in the communities that NM serves. 
• Additionally, this position serves as intermediary between Northwestern Medicine and local, regional and state associations (American Cancer Society, American Heart Association, March of Dimes, etc.).
• Provides support to health and wellness programs and initiatives.
• Maintains internal reporting tool to track hospital departments’ community benefit activities.
• Assist in the collection of community wellness program outcomes, evaluations and reports for existing and new programs.
• EOE Minorities/Women/Disabled/Veterans. VEVRAA Federal Contractor.

Qualifications

Required:

• Bachelor’s Degree with 2 years of experience OR 6 to 7 years of experience. 
• Strong knowledge of Microsoft: Word, Excel, Power Point.
• Understanding of healthcare industry and community health/engagement.
• Excellent written, verbal and communication skills, demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization. Ability to represent the organization at community events; strong public speaking and presentation skills.
• Available to work occasional evening and weekend hours.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.