Resource Coordinator Environmental Science Support Services Environmental Supervisor Manager Level Full time Evenings

The salary range for this position is $21.82 - $33.82 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

• Hours: 40 hours per week
• Evening Schedule: Works Every Other Weekend and Works Every Holiday
• Competitive Hourly Compensation. This role is graded as a non-exempt position, meaning you are eligible for overtime.
• New employees are eligible for benefits to begin on the first of the month following their start date. Our 2025 Benefits Summary is attached for your reference.

The Resource Coordinator Patient Escort reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Resource Coordinator Patient Escort facilitates the scheduling and training of Dispatchers and Escorts. Additional responsibilities include electronic (TeleTracking) reporting, assisting with daily supervision, and transporting patients when volumes are heavy.

Responsibilities:

• Assesses transportation needs for assigned shift and monitors activities to ensure patients as being moved in a safe and timely manner.
• Responsible for running and maintaining key reports through the Patient Escort software (TTI), including response times and employee productivity.
• Assists in the coordination of employee scheduling, both long-term and daily needs.
• Serves in a support capacity for employee timekeeping, reporting (Kronos).
• Identifies and communicates critical situations involving the transport of patients, blood, or specimens in accordance with departmental standards.
• Transports patients when volumes are heavy.
• Performs Dispatch functions if necessary.
• Operates, monitors all aspects of Electronic Transport software system; including entering requests, altering priorities, request audit, employee breaks, and appointments for diagnostic testing.

Qualifications

Required:

• High school diploma or equivalent.
• Must be able to speak, spell, read, write and understand English.
• Excellent communication skills and ability to interact well with patients of all ages.
• Must have exceptional patient relations skills
• Must be able to work under stress in a fast-paced environment.
• Must demonstrate reliability, punctuality and good attendance.
• Ability to be on feet for the majority of the day.
• Excellent hygiene is a necessity.
• Must have no lifting restrictions.
• Enrollment in BLS training course within 2 months of hire and successful completion within 3 months.

 

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.