Program Director-Philanthropy, Proposal and Donor Communications

The salary range for this position is $48.25 - $72.38 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Program Director, Philanthropy reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Program Director, Philanthropy leads planning and implementation activities for Northwestern Memorial Foundation, including the management of projects of strategic and operational importance to NM. The Program Director, Philanthropy, in partnership with the Director, Philanthropy, utilizes their program and process expertise to set departmental goals, provide clear and consistent direction and feedback to lead high-performing teams executing on key NMF deliverables. They develop and sustain relationships with both internal and external stakeholders to advance NMHC strategic initiatives.

NMF raises funds to support the health system’s strategic goals to deliver exceptional care and experience, advance and extend medical science and knowledge and enhance people, culture and resources through: (1) raising planned, principal and major gifts, (2) cultivating and stewarding donors, and (3) fostering a culture of philanthropy at NM.

Responsibilities:

• Demonstrate program expertise and clear leadership with the ability to manage both programs and team members, articulate concise deliverables and adapt to the evolving needs of both.
• Develop, manage and professionally grow a high-functioning team.
• Oversee the team that creates, writes and delivers all major gift proposals (gifts of $100,000 or more) and direct mail solicitations.
• Personally develop and write select major gift or principal gift proposals and select direct mail campaigns.
• Effectively uses data visualization techniques to clearly and concisely illustrate the need for support, including infographics to help describe the need.
• Responsible for new and innovative ideas on custom and mass solicitations for Northwestern Memorial Foundation donors.
• Able to translate customized proposal information into multi-use pieces that can be delivered to donors through multi-channel methods.
• Create narrative(s) to articulate relevant health system/clinical achievements, visionary needs and aspirations, strategic objectives, program summaries, and other information about fundraising initiatives. Solicitation messaging must collectively make persuasive, compelling arguments for philanthropic gift support.
• Responsible for ensuring successful delivery and effectiveness of all communication plans within their portfolio, including direct mail, annual appeals and various solicitation campaigns.
• Creates timelines for each campaign/tactic in the donor communications plan and manages them to ensure delivery.
• Stays informed on current and emerging trends in proposals, direct mail and various donor communication strategies.
• Leads efforts to develop, activate and measure donor communication campaigns and targeted communication efforts.
• Ensures brand voice, style and tone is maintained across all platforms that they have responsibility for.
• Defines objectives, strategies, tactics and performance metrics for their areas of responsibility.
• Demonstrates a deep understanding of communication plan construction and how elements fit together for maximum impact.
• Collaborates with appropriate leadership groups to support key initiatives and gain buy-in for donor communication approaches.
• Communicate complex ideas with colleagues at all levels of the organization; must be an effective writer and speaker.
• Tracks engagement across various platforms and makes data-driven recommendations.
• Utilizes excellent project management capabilities.
• Provides information to NM departments and divisions regarding updates to communications plans and tactics.
• Develop and manage an operating budget.
• Maintain and/or develop organization-wide and departmental policies/procedures relevant to areas of responsibility.
• Respond to unanticipated complex issues as well as manage critical and confidential information.
• Identify, benchmark, track and utilize meaningful metrics to assess and improve donor retention as well as achieve goals.
• Participate in professional development opportunities to continuously strengthen leadership capabilities.
• Exemplify the NMHC values of patients first, integrity, excellence and teamwork.
• Perform other duties as assigned.

Qualifications

Required:

• Bachelor’s degree;
• 5+ years of experience in a fundraising, community outreach, healthcare or development position with a proven track record, preferably in a non-profit organization;
• Ability to earn the confidence of a wide range of internal and external constituents and to network within a professional, corporate environment;
• Demonstrated project management, organizational, analysis and problem-solving skills;
• Excellent oral, communication and interpersonal skills;
• High degree of professionalism, sensitivity, and integrity;
• Strong intellectual curiosity, initiative and highly effective listening/communication skills;
• Proven ability to meet deadlines, communicate effectively and track details;
• Demonstrate high levels of leadership and flexibility in a team environment;
• Comfortable leading multiple projects, accurately setting priorities for team(s) on a regular basis, thinking creatively and working as both a collaborative team member and leader;
• Excellent knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook).

Preferred:

• Healthcare fundraising experience;
• Prior staff, budget and operational management experience;
• Public speaking and presentation skills;
• Advanced degree;
• Excellent knowledge of Raiser’s Edge database.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.