Genetic Counseling Assistant, Full Time

The salary range for this position is $24.86 - $31.08 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Genetic Counseling Assistant reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Division of Clinical Genetics is seeking a full-time genetic counseling assistant to work with our Prenatal and Cancer Genetics teams. The individual in this position will work as part of an established team of genetic counselors, clinical geneticists, oncologists and medical subspecialists.

Responsibilities:

• Learn the genetic testing and billing processes and answer patient questions pertaining to the process
• Complete insurance preauthorization requests in online portals
• Mail or fax requested medical records requested by insurance providers and patients
• Prepare testing requisition forms for ~100 patients per week
• Obtaining 3 generation pedigree
• Call and/or send MyChart messages with results for ~125 patients per week
• Monitor shared Genetics email account
• Upload patient records to EPIC
• Organize and manage ordering of test kits for lab
• Review upcoming patient schedules to ensure team has necessary records
• Organize and triage the genetics referral queue
• Prepare requested letters of medical necessity
• Contact laboratories to request amendments to incorrect reports
• Other duties as assigned

Qualifications

Required:

• Bachelor’s degree
• Strong organization, problem-solving and interpersonal skills, and the ability to work as part of a team
• Experience with MS Office Suite, Adobe

Preferred:

• Bachelor’s degree with focus on science (genetics, biology or other)
• 2 years’ experience in a customer-oriented position, preferably in an office environment
• Experience with EPIC EMR

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.