Director Operations I - Primary Care

The salary range for this position is $68.27 - $95.58 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Director Operations I reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Director Operations I will engage in activities to enable the provision of high quality, patient and family centered care for services at NMG.  Under the direction of the Vice President of operations, and in partnership with the Medical staff, and Nursing Leadership, the Director Operations I will ensure that progressive and coordinated strategies for the delivery of patient care will be implemented across the campus.

Responsibilities:

• Responsible for leading teams to outcomes which support the advancement of NMHC Strategic Plan.
• Formulate and implement policies and procedures to facilitate processes and clarify and correct procedural problems.
• Evaluate the feasibility, coordination and implementation of new or revised systems, processes and procedures, to ensure compliance with established standards.
• Coordinate and implement strategies that enhance the image of NMG and the community.
• Collaborate with Medical Staff leadership and other departments as needed regarding practices and standard operating procedures that relate to NMG. 
• Responsible for meeting operational, financial and strategic goals for unit/area or program.
• Prepare and/or oversee the preparation of budgets.
• Perform financial analyses.
• Assist in the development of financial, production, compensation and operational targets and models.
• Collaborate in the development of business, strategic, and marketing plans.

Qualifications

Required:

• Three (3) to four (4) years health care experience.
• Experience working within a clinical environment.
• Outpatient setting experience.
• Demonstrated organizational and leadership skills.
• Excellent analytical skills. 

Preferred:

• Master of Business Administration (MBA) or Master of Health Administration (MHA).

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.