Manager-Security Services

The salary range for this position is $47.85 - $66.99 (Hourly Rate)

Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.

Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

The Security Services Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

The Security Services Manager is accountable for the campus security strategy, emergency preparedness and response, managing the security team, maintaining campus security systems, and partners with all outside law enforcement agencies.  The Manager also supports the long-term strategies encompassing security operations in all owned buildings.  

The portfolio under management includes properties in McHenry, Woodstock and Huntley campuses. 

Responsibilities:

• Manages all Security operations related to hospital, commercial and residential real estate portfolio
• Ensures security, safety and customer service for patients, visitors, physicians, and employees. 
• Responds definitively and effectively to campus security breaches.  Oversees security incident response planning and investigation of breaches; assists with disciplinary and legal matters associated with such breaches.
• Manages the annual budget and management plan for Security Services portfolio. Ensures the day-to-day operations align with the strategic and operational goals for the campus.
• Identifies and eliminates security risks
• Develops and maintains relationships with key internal partners to ensure public safety within and around properties
• Supports major security related projects and physical security technologies, including various card key access systems, alarm systems, video surveillance systems, security services, IT and data security systems and various other related systems.
• Complies with security compliance with regulatory standards, including Environment of Care (EOC), Joint Commission and Illinois Emergency Management Association (IEMA).
• Ensures integrity and timely reporting of security metrics to leadership
• Partners with all external law enforcement agencies carrying out duties within NMH properties
• Complies with security laws, regulations, and contract requirements; directs subordinates in enforcing compliance; and maintains relationships with law enforcement, regulatory agencies, and other issuers of security requirements.

Additional Functions    

• Other responsibilities as designated in support of organizational priorities

Qualifications

Required:

• Bachelor’s degree
• Minimum 5 years’ experience in the security industry, preferably 3-5 in healthcare industry
• 5+ years of security management experience
• Strong verbal and written communication skills
• Exceptional interpersonal skills and customer service orientation
• Proven financial management skills
• Strong problem-solving skills
• Strong process improvement skills
• Experience planning and interfacing with local, state, and federal law enforcement agencies

 

Preferred:

• Bachelor’s degree in law enforcement or criminal justice
• Military and/or Law Enforcement Experience
• Strong negotiating skills
• Healthcare experience preferred
• Union negotiation experience

Equal Opportunity

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check.  Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person. 

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.