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Crisis Worker - Woodstock, Casual, Rotating and Variable Shifts

Location Woodstock, Illinois Business Unit Woodstock Hospital Job REQID 30250 Job Function Mental Health/Social Services Shift Rotating Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


The Crisis Worker reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.


  • Assesses emotional, behavioral, mental status, environmental, familial, and situational state of clients at various on-site crisis response locations (emergency rooms, police stations, etc.).
  • Provides necessary crisis intervention.
  • Provides assessment results and recommendations to required professionals during course of on-site (DCFS worker, CCBYS worker, on-call psychiatrist, etc.) in the development of disposition plans.
  • Follows through in the arrangement of disposition plans and referral decisions.
  • Responds to requests from appropriate on-site locations (emergency rooms, police stations, schools, agencies, etc.) via the crisis line for an on-site worker consultation.
  • According to established policy and procedure and in conjunction with specific site procedures, assesses, determines needs, provides crisis intervention, and develops disposition recommendations for on-site clients within the boundaries of the position of on-site crisis worker.
  • Discusses treatment options with clients related to Mental Health and Substance Abuse. Provides short-term substance abuse/mental health treatment by outlining goals and discussing barriers to completing them and identifying means to address them. Encourages clients to follow through on extended treatment.
  • Provides education to clients with substance abuse issues regarding effects of substances to the brain as well as when mixed with prescription medications.
  • Provides assessment results and recommendations to required professionals depending on site and disposition plans for the purpose of disposition decisions.
  • Follows through in the arrangement of disposition plans and referral decisions.
  • Provides services in keeping with the individual service sites policies and procedures.
  • Provides trainings to outside agencies on Crisis intervention and services provided.
  • Provides trainings to community agencies on behavioral health related issues and substance abuse as requested or as needed.
  • Provides grief support and Critical Incident Stress Debriefing (CISD) as requested.
  • Completes USARF screenings for unfunded patients at requesting facilities (county contract).
  • Provides all services in accordance with the Illinois Mental Health and Developmental Disabilities Confidentiality Act (Ill. Rev. Stat, ch. 91 , par 2-100 et seq. and par 801 et seq 740 ILCS 11 0/1 et seq.)
  • Records appropriate client progress notes and required consultation documentation into the clients treatment record.
  • Participates in required credentialing and staff development including in-services and outside in-services, and/or related education programs. Minimum of 16 hours of annual crisis intervention education is required.
  • Attends crisis system meetings & participates in committee activities as required.
  • Provides the care needed as described in the Crisis Programs policies and procedures.
  • Performs other duties as assigned.



  • Master's degree in Psychology, Social Worker, or related field
  • Licensed Clinical Professional Counselor or Licensed Clinical Social Worker or eligible for Clinical Licensure. Must obtain clinical licensure when becoming eligible by meeting states requirements.
  • 1 or more years of experience related to mental health/chemical dependency counseling


  • Crisis experience
  • Comprehensive knowledge of Crisis intervention techniques for a broad spectrum of the mentally ill or chemically dependent

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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