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Technical Coordinator Imaging - PH Radiology Diagnostics, Full-time Days

Location Palos Heights, Illinois Business Unit Palos Hospital Job REQID 63091 Job Function Imaging and Radiology Shift Day Job (1st) Pay rates are dependent upon experience. The minimum starting hourly rate for this position is 34.28 Apply Now

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At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


The Technical Coordinator Imagingreflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Under the direction of the Radiology Manager and in collaboration with the Medical Director of the section, the Technical Coordinator Imaging has the responsibility and accountability for ensuring the technical competence of the staff and for the development and implementation of all clinical protocols. This position facilitates the operational activities related to quality patient care and overall department function.

In addition to performing all of the duties of the staff radiographer, the Technical Coordinator Imaging assumes a lead role in daily operations, equipment performance and takes on responsibilities as assigned by the Manager.


  • Essential Functions   
    • Designs and coordinates orientation programs for the technical and assistant personnel.
    • Trains technical staff in applying clinical protocols and techniques.
    • Develops training programs to apply evolving radiology techniques.
    • Provides and coordinates technical in-service education programs to develop staff technically, educationally and professionally.
    • Provides technical assessment of job performance for employee performance appraisals.
    • Assists in the development of departmental and institutional policies and procedures in relation to technical standards and compliance.
    • Coordinates/communicates equipment service and preventative maintenance schedule/QM program. Collaborates with physicists to determine corrective action if needed.
    • Participates in monthly staff meetings
    • Develops rapport with Radiation Safety Officer (RSO) to ensure compliance with all regulatory agencies and radiation safety standards, where applicable.
    • Participates in new product review and evaluation. Coordinates supply ordering process with staff.
    • Performs other duties as it applies
    • Maintains clinical status and staffs the unit if/when needed
  • Leadership/Personal Development
    • Functions as the technical “subject matter expert” for the section.
    • Maintains current knowledge if all radiology imaging and patient care equipment in the section based on industry standards, regulatory requirements and manufacturer recommendations.
    • Monitors equipment log related to service and preventative maintenance to ensure compliance with required service and maintenance schedules.
    • Reports incidences of equipment failure, irregularities in equipment performance and equipment items in disrepair to the manager.
    • Facilitates service calls to proper repair company for correction of the incident.
    • Maintains communication with all radiologists to assure quality of service.
    • Trains technical staff in applying clinical protocols and keeps them abreast of evolving techniques.
    • Collaborates with the manager and medical director to develop technical assessment of job performance for employee performance appraisals, utilizing objective, measurable criteria.
    • Effective communication and interpersonal skills
  • Quality
    • Actively participates in the departmental Quality Improvement Plan
    • Manages the departmental Radiation Safety Program
    • Oversees technical quality standards
    • Participates in formal and informal process improvement and problem solving to  enhance the quality of service to customers
    • Collects data to support the measurement and tracking components of quality management.



  • Graduate of an accredited school/college of Radiologic Technology.
  • Graduated from an accredited educational program in radiography, radiation therapy, magnetic resonance, nuclear medicine, or diagnostic medical sonography.
  • IEMA License required for those in Radiography,  Nuclear Medicine Technology and Radiation Therapy
  • CPR – BLS certification through American Heart Association (AHA)
  • Certification based on their modality/department:
    • Certification and registration by the American Registry of Radiologic Technologists  (ARRT) in  Radiography, Nuclear Medicine Technology, Radiation Therapy, Magnetic Resonance Imaging,  Sonography or Mammography (clinical and technical competence in mammography to meet MQSA requirements) OR
    • Certification by the American Registry for Diagnostic Medical Sonography (RDMS) in Sonography or Vascular Technology OR
    • Certification by the Nuclear Medicine Technology Certification Board (NMTCB) in Nuclear Medicine


  • Bachelor’s Degree or 3 or more years of experience


Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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