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Patient Access Specialist I- PH Registration, Casual, Rotating

Location Orland Park, Illinois Business Unit Palos Hospital Job REQID 27993 Job Function Customer Service Shift Rotating Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


The Patient Access Specialist I-REGISTRATION reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.

Patient Access Specialist I is the first point of contact for patients. They are responsible for excellent customer service, completes an efficient and accurate registration.  Provides pre-registration/registration, financial clearance, prior balance payment and ER copay collections.  Follow regulatory, departmental, and hospital guidelines.


High school diploma or equivalent required excellent customer service skills required.  Knowledge of medical terminology, registration, billing and medical record processes preferred. Knowledge of insurance eligibility and requirements preferred.  Knowledge of Epic preferred.

This position is Casual with various start times at our Orland Park location.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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