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Technician Device - Cardiology, Full Time, Days

Location Lake Forest, Illinois Business Unit Northwestern Medical Group Job REQID 32792 Job Function General Healthcare Shift Day Job (1st) Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Description

**This is a Full Time position at 40hrs per week located at Lake Forest Hospital.  Schedule is as follows: Monday through Friday, 8:00am-5:00pm, no call, no weekend and will work between Lake Forest & Glenview locations.**

The Technician, Device reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Technician, Device performs remote monitoring and full pacemaker and ICD device interrogations.  The role is in charge of remote monitoring of devices which continues to grow in the field of electrophysiology technology.  This position is responsible for receiving recording transmissions, interpretation of data through device check modalities and manages required follow up of remote device monitoring appointments.  This role serves as a clinical resource within the EP division for cardiac technician staff.  

Responsibilities:

  • Provides direct patient care to individuals with implanted cardiac devices and provides diagnostic evaluation of patients’ cardiac rhythm.
  • Performs pacemaker, implantable defibrillator, and cardiac event recorder evaluations to include; interrogation, analysis, and reprogramming as ordered by the physician.
  • Performs cardiac event recording hook ups, downloads, and performs preliminary interpretation of cardiac rhythm.
  • Troubleshoots critical device issues and takes immediate steps towards correction.
  • Analysis of remote device transmissions and report preparation for physician review.
  • Ensure charges are accurately captured for device interrogation.
  • Assists in the Operating Room for device programming, deactivation, and reactivation during scheduled procedures.
  • Provides educational and technical support to patients with devices, under direct supervision.

Competencies:

  • Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers.
  • Demonstrated customer service skills, including the ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
  • Ability to effectively handle challenging situations.
  • Ability to balance multiple priorities.
  • Excellent verbal and written communication skills.
  • Ability to use personal computers and select software applications.
  • Ability to analyze data for decision making purposes.
  • Strong computer skills, including Microsoft Office, Outlook and database entry.
  • Ability to maintain a high degree of confidentiality.
  • Ability to adapt to changes in work environment, delays or unexpected events.
  • Demonstrates attention to detail and monitors own work for accuracy.
  • Effective communication, interpersonal skills, problem solving and decision making, as well as, a demonstrated ability to plan, organize and direct the activities of others is desirable

Qualifications

Required:

  • One year experience working with cardiac device monitoring or graduation from an accredited cardiac technician program
  • Basic Life Support (American Heart Association) certification.

Preferred:

  • A Bachelor of Science Degree
  • Clinical experience in electrophysiology and a minimum of 5 years' experience as a Technician, Device for pacemaker and/or defibrillators in a patient care setting. 
  • IBHRE certification encouraged after 2 years of experience

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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