Program Manager - Office of Professional Practice and Development Full-Time Days

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $6,000 Student Loan Repayment ($3,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year($125 for part-time)
• Annual Employee Merit Increase and Incentive Bonus
• Paid time off and Holiday pay

Pay: Based on experience, starting at: $38.04 + per hour.

Description

The Program Manager, Office of Professional Practice and Development reflects the mission, vision, and values of Northwestern Medicine, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Program Manager is responsible for managing the various programs and projects of the Office of Professional Practice and Development (OPPD) and Advanced Practice including the privileging process for non-NM employees, student placements and education and leadership development initiatives. The Program Manager also has responsibility for managing departmental budgets and for using process improvement methodology to increase the efficiency and effectiveness of all programs and initiatives overseen by the OPPD and well as developing, monitoring, and improving appropriate metrics to measure success.

Responsibilities:

• Leads strategic programs and major initiatives to advance the work of the OPPD and Division of Nursing Advance Practice consistent with annual strategic planning efforts.
  • Collaborates with patient care leaders in developing, implementing and evaluating programs, systems, and/or initiatives
  • Develops, implements and tracks metrics to measure the effectiveness of programs and initiatives overseen by the OPPD.
• Provides monthly updates to the Directors of Professional Practice including progress on department goals and objectives and identified outcomes measures.
• Develops annual budgets including tracking of all expenditures for special events and initiatives.
• Implements and applies service standards established for the OPPD
• Assures that appropriate standards and policies are developed, communicated, implemented and evaluated in a timely and effective manner.
• Develops and maintains a continuous quality improvement program within the OPPD, consistent with JCAHO guidelines, regulatory requirements and/or Magnet sources of evidence, as applicable.
• Interprets information, makes recommendations for improvement, and implements changes to improve the efficiency and effectiveness of the OPPD.
• Manages the observation process for employees and non-employees for the purposed of education or career planning.
• Manages the placements of undergraduate and graduate nursing students seeking clinical experiences at Northwestern Academic Medical Center (AMC).
• Interfaces with clinical liaisons at affiliated schools and colleges to manage contracts, clinical requests and on boarding of students.
• Establishes and maintains productive working relationships with all levels of employees as well as external constituents such as academic faculty and schools and colleges of nursing or other allied health

Qualifications

Required:

• Expertise in process improvement and project management methodologies including the DMAIC process
• Highly effective communicator with strong group dynamic and intervention skills
• Ability to pay attention to detail, manage multiple initiatives simultaneously, anticipate issues and proactively adjust work plans
• Exceptional organizational skills
• Proficiency in Microsoft Office software applications, especially Excel and PowerPoint
• Master's degree in related field
• Experience managing large, complex projects, ideally related to nursing professional development

Preferred:             

• Healthcare administration experience in an academic environment
• Expertise in development of databases using Microsoft Access.
• Experience with budget development and management.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.