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Program Manager-Community Affairs, Full-Time, Days

Location Chicago, Illinois Business Unit Northwestern Medicine Corporate Job REQID 32832 Job Function Management-Business Shift Day Job (1st) Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Description

The Program Manager reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

Responsibilities:

  • Responsible for developing and managing the following for assigned projects; budgets, resource allocation, information distribution, meeting facilitation and overall performance reporting.
  • Apply standard project management methodologies throughout the project lifecycle including; analysis, design, implementation, verification as well as value measurement definition.
  • Utilize project management tools to ensure accuracy for planning, procurement and budgeting.
  • Participate in analyst activities such as requirements analysis, resource identification, solution definition, white paper development, implementation/work plan development, design, system testing, training plans and rollout strategies.
  • Manage day to day operational aspects of a project and scope and effectively minimizes exposure and risk.
  • Prepare and reviews deliverables for leadership approval.
  • Ensure project documents are complete, current, and stored appropriately.
  • Establish and execute effective and efficient communication mechanisms which enable continuous exchange of project status, ideas and information, project developments among team members, NM Executives (project sponsors) and vendor partners.
  • Establish and maintain effective communications regarding project status.
  • Work within project budget to ensure that expenditures are integrated with the NMHC Long Term Financial Plan and Annual Capital Budget.
  • Provides leadership and guidance required to effectively define, plan and implement projects.
  • Responsible for developing and maintaining productive and cordial relationships with clients and team members, serving as a link between multiple parties and entities.
  • Must be able to effectively manage problems that arise within the project team or issues with clients, and recommend mitigation strategies as needed to achieve the desired results.
  • Create and execute project work plans and revises as appropriate to meet changing needs and requirements.
  • Other duties as assigned.

Addendum:

  • Serve as a crucial member of the Community Affairs team for the development and execution of youth pipeline and employee volunteer programming.  Tasks range from onsite support, event and field trip planning, coordinating with staff within the hospitals and schools, and tracking of financials.  
  • Work closely with students, families and schools to design programs that meet their needs around learning to navigate healthcare careers as well as hospital administration, physicians and staff to teach and engage with the next generation of leaders.
  • Work across multiple departments to successfully execute system-wide programs including: Human Resources, the Northwestern Memorial Foundation, the Conference Center and others.
  • Management and monitoring of capital, departmental and fund budgets; identifying variances and reporting them to the Director.  This includes the creation of purchase orders and processing of invoices for payment.
  • Provides oversight to the NM Discovery Program across five current regions as well as the NM Scholars Program at George Westinghouse College Prep and the expansion of the program to other school sites.
  • Supports collection and preparation of survey data.
  • Communicates (verbal and written) with a wide range of departments, employees, vendors, and physicians; and serves as a liaison on behalf of the department leadership to foster strong working relationships.
  • Possess strong oral and written communication skills.  Effectively communicate with all layers of management and employee groups in diverse settings.
  • Adapt behaviors and work methods in response to new information, changing conditions, customer needs, and unexpected outcomes. 
  • Complete other responsibilities as designated in support of organizational priorities.

AA/EOE

Qualifications

Required:

  • Bachelor's degree in Business Administration, Healthcare Management, Communications or related field.
  • Strong knowledge of Microsoft Word, Excel, Power Point, Project.
  • Demonstrated project management and organizational skills, demonstrated analysis and problem solving skills, excellent oral and communication skills, demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.

Addendum:

 

  • Minimum of seven years’ experience in an educational and/or healthcare environment.
  • Ability to work with a diverse group of education and healthcare professionals in a matrix environment.
  • Experience managing large, complex projects

Preferred:

  • Master's degree in MBA or MHA preferred; required in place of work experience.

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Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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