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Program Director - Outpatient Oncology Nursing & Operations

Location Chicago, Illinois Business Unit Northwestern Medical Group Job REQID 95962 Job Function Director Shift Day Job (1st) Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $6,000 Student Loan Repayment ($3,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year($125 for part-time)
  • Annual Employee Merit Increase and Incentive Bonus
  • Paid time off and Holiday pay


The Program Director - Outpatient Oncology Nursing & Operations will oversee an outpatient oncology department and provide additional support for our Cancer Center nurses and nursing leaders, while leading the Cancer Center Patient Safety and Quality Program.  Clinic oversight will include supporting department leadership in operating an oncology clinic and infusion center for early phase clinical trial patients. This position will include direct and indirect reports.

As a clinical expert, the Program Director - Outpatient Oncology Nursing & Operations will lead the Cancer Center Quality & Safety Committee, provide support to committee members, and drive measurable patient safety outcomes.  This position will evaluate safety events and lead root cause analysis initiatives.  The Program Director will collaborate with the Professional Practice Team for nursing education and development.  This position will work with Cancer Center leadership to engage and support our Cancer Center outpatient nurses and nursing leaders.  Additionally, this position will lead oncology specific accreditations. 

The Program Director - Outpatient Oncology Nursing & Operations will manage a portfolio of projects of strategic and operational importance to the organization. The Program Director will develop project work plans and performance metrics to ensure activities are executed on-time and on-budget.  This position will coordinate the internal and external resources to complete activities as assigned using established Process Improvement and Project Management Methodologies.  We are looking for a dedicated operations and nursing leader with a strategic mindset that is passionate about operations, nursing engagement, patient safety, and quality. 


  • Responsible for providing Leadership to an assigned portfolio of projects/initiatives through active engagement of NM Executives and all stakeholders.
  • Lead activities including project proposal/charter definition, budget development, resource allocation, management, information distribution and meeting facilitation.
  • Provide proactive, clear, concise and timely communications regarding status of all initiatives and overall performance reporting among team members, NM Executives and vendor partners.
  • Facilitate continuous exchange of ideas, information and developments.
  • Demonstrated knowledge of Operational, Program and Project Goals:
    • Recommends solutions that add value, strengthen project or operational outcomes, exhibits and understanding of Sponsor or user needs.
  • Achieves Results:
    • Accountable for delivering projects and operational initiatives on-time and on-budget including successful execution/activation, closeout and stabilization that meet stated Sponsor and stakeholder outcomes.
  • Leads in organizational development and enhancement of management competence.
  • Develop educational, coaching and mentoring programs necessary to support the evolution as an execution-centered organization.
  • Sets explicit priorities, establishes effective action plans, and anticipates obstacles and alternatives for challenging but realistic work goals.
  • Demonstrated ability to direct and mobilize an organization by strategic thinking, decisiveness, enthusiasm, competence and integrity.
  • Demonstrate the ability to deal with the changing environment and to lead/facilitate and manage change efficiently and effectively where appropriate.
  • Unquestionable integrity, credibility and character with demonstrated high moral, ethical behavior.




  • Bachelor's degree.
  • Minimum 8-10 years industry experience.
  • Strong Knowledge of Microsoft Word, Excel, Power Point, and Project.
  • Demonstrated project management and organizational skills, demonstrated analysis and problem solving skills, excellent oral and communication skills, demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.
  • Excellent capability to lead projects with budgets in excess of $1,000,000.
  • Demonstrated project management skills.
  • Excellent oral and communication skills.
  • Demonstrated ability to effectively establish and maintain working relationships with peers and constituents at all levels of the organization.
  • Demonstrated analysis and problem solving skills.
  • Demonstrated strong leadership capabilities.
  • Strong skills in working with and negotiating with external vendors.


  • Master's degree in Nursing or related field.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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