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PMO Program Coordinator, Full-Time, Days

Location Chicago, Illinois Business Unit Northwestern Medicine Corporate Job REQID 16845 Job Function Quality/Business Development/Process Improvement Shift Day Job (1st) Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


This position can be based in Winfield, IL or downtown Chicago.

The Program Coordinator PMO reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Program Coordinator PMO is responsible for participating in project management and administratively supporting the PMO department. The program coordinator supports teams in achieving health system, regional, and local priorities that advance the implementation of the strategy for Northwestern Medicine.

Supports planning and execution of projects to advance clinical integration of service lines and programs across the health system through data analysis, presentation preparation, project management and meeting/event scheduling and coordination. Performs basic analysis to support decision-making; is proficient in Excel and has or acquires proficiency in other database tools and data sources. Conducts research to support internal and external market assessments.  Manages low-complexity projects, as overseen by the Director, Clinical Integration.


  • Assist in the creation and delivery of internal communications including presentations, training, correspondence and other written materials.
  • Communicate (verbal and written) with a wide range of departments, employees, and physicians; serve as a liaison on behalf of the department leadership to foster strong working relationships.
  • Apply NMHC project management and process improvement methodologies.
  • Apply analytical skills, tools and techniques to improvement efforts.
  • Collaborate with other system functions as required on training initiatives (e.g., IT, Quality, Analytics, Patient Experience, etc.).



  • Bachelor’s degree.
  • 0-2 years of relevant experience
  • Strong analytical skills and facilitation/presentation skills
  • Experience with process improvement methodology.
  • High level of energy and enthusiasm.
  • Strong interpersonal skills.
  • Ability to organize and think independently with orientation to deadline and details.
  • Proven software competencies (MS Office Suite).
  • Flexible/adaptable – ability to work with diverse group of healthcare professionals in a matrix environment.
  • Willing to travel to the other NMHC regions (10-20%).




Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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