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Medical Education Administrative Manager, Full-Time, Days

Chicago, Illinois Job REQID 2599 Job Function Management-Business Shift Day Job (1st) Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Description

The Medical Education Administrative Managerreflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

This position will lead and manage strategic innovation and operations for teaching and instructional design for surgical medical education for the Department of Surgery.  With guidance from the vice chair of education, the manager will develop, implement, evaluate, and improve educational experiences for the students, residents, and staff. 

The manager serves as point of connection between medical education, pedagogy, and the use of technologies across online, clinical, and simulation environments. This manager is responsible for translating the GME, Hospital and Departmental missions, objectives, policies, and procedures into effective action for the areas described.  They will report to the NMHC Director of Academic Affairs.They will develop implement, evaluate, and improve educational experiences for the residents and other trainees. 

The manager acts as a liaison and advocate on behalf of the residents, and acts as a liaison between the integrated hospitals of McGaw Medical Center.  The manager coordinates activities with NMHC’s Academic Affairs team and Northwestern University’s Graduate Medical Education Office.

Responsibilities:

EDUCATION AND DEPARTMENT ADMINISTRATION

  • Utilize appropriate resources within the institution, division and department to provide consultation, education, technical, or informational services as needed to internal and external customers.
  • Partner with faculty, staff, and trainees to create distinctive and innovative educational experiences in the Department of Surgery. Maintain active connections with peer and industry partners to stay apprised of new and emerging academic technologies in a way that directly informs innovation and investments in education. Build relationships with curricular leadership and teaching faculty to support and further develop a vision for surgical education.
  • Research, develop and recommend prioritization, budgeting, and resource planning in support of education programs.
  • Direct or assist in various surgical education research and development projects done independently or in collaboration with the Vice Chair for Education and other surgical faculty.
  • Oversee programs for faculty development including faculty evaluation and recognition.
  • Prepares annual budget for surgical education for the vice chair for education, department administrator, and the director of academic affairs and provides quarterly budget reports. Budget responsibilities include operating budgets and fund budgets.

PEOPLE MANAGEMENT

  • Oversee the responsibilities of the house staff coordinator, assistant house staff coordinator, clerkship coordinator, and faculty development coordinator as listed in their job descriptions.
  • Recruit, train, delegate work assignments, conduct performance evaluations, develop salary recommendations, provide safety training, lead goal setting and conduct staff meetings.
  • Assess staffing requirements and schedules to ensure the efficient management of department resources to meet organizational needs and information flow.
  • Implement programs to enhance educational and professional development of staff.
  • Coach and monitor staff to ensure compliance with standards.
  • Utilize appropriate resources and consultation from human resources in order to manage recruitment, retention, employee relations, compensation and benefits.
  • Adhere to the NM Best People performance management process in oversight of staff.
  • Mentor staff and create an environment of high morale and motivated professionals.

GME MANAGEMENT

  • Ensures that all ACGME and McGaw guidelines are upheld.
  • Participate in broader GME activities as requested by Director of Academic Affairs.  Examples include global efforts related to orientation and initiatives to support other education colleagues in NM.
  • Develop and implement policies and procedures pertaining to the operation of the surgical education office and residency program under the direction of the Vice Chair of Education and Program Director.
  • Act as a liaison between the integrated institutions of McGaw Medical Center on education related activities and issues, including, but not limited to, communicating program changes, anticipating problems, and coordinating instructor faculty appointment processes.
  • Prepare for review by the residency review committee, the review board of the accrediting body for residency programs in general surgery. This includes review of necessary documentation, site visit preparation, identify and address potential problem areas and work with the program director, vice chair of education, and chairman to institute appropriate procedures.
  • Manage the resident performance, program, and faculty evaluation systems including data collection, system orientation, report generation and distribution. 
  • Maintain records and databases needed by the residency review committee.  Manage site visit preparation, and identify and address potential problem areas in collaboration with the vice chair of education and the residency education administrators.
  • Manage the content and integrity of the resident personnel files and information.  Ensure that all resident related documentation meets accreditation standards. 
  • Oversee the quality and completeness of rotation curriculum documents. Manage the annual teaching awards program for faculty and residents.  This entails establishing criteria for awards, determining annual award winners, and arranging the annual award ceremony.
  • Develop and implement policies and procedures pertaining to the operation of the surgical education office and residency program under the direction of the Program Director.
  • Coordinate hospital generated administrative activities relevant to the Northwestern Memorial Hospital Mission and Goals.

Qualifications

Required:

  • Bachelor’s Degree (BA or BS)
  • 5+ years of total work experience
  • Healthcare or Education Administration experience

Preferred:

  • 3+ years managing a team
  • Record of impact beyond current institution including: publications, participation in professional organizations, and inter-institutional collaborations preferred
  • Successful grant writing, participation in scholarly publications

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