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Manager Talent Development, Full-Time, Days

Location Chicago, Illinois Business Unit Northwestern Medicine Corporate Job REQID 27983 Job Function Management-Business Shift Day Job (1st) Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


This position falls under a hybrid work model:  You will work in the downtown office 3 days/wk (more if you prefer) and remote 2 days/wk.

The Manager, Talent and Organizational Development reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

In alignment with NM's strategic aim to develop people, culture and resources, the Manager, Talent and Organizational Development has system-level accountability for the talent and organizational development function. This includes leading initiatives to assess organizational needs, design, develop and implement superior solutions and programs and advance talent and organizational capabilities aligned to NM values and operating unit goals.


  • Manages both internal and external consultants, instructional designers, developers, trainers and facilitators.
  • This individual has team and budgetary management responsibilities.
  • Team and Operational Leader:
    • Leads direct reports and collaborates with key stakeholders including HR and other system partners, operating unit leaders, intact teams and staff across the health system.
    • Develops and maintains effective work performance standards and expectations.
    • Coaches, develops and evaluates direct reports.
    • Fosters team communication and collaboration.
    • In partnership with NM Academy leadership, creates and monitors departmental operating budget, metrics, goals and long-range plans to support broader talent and organizational development programs and initiatives.
    • Oversees external vendor selection, quality and performance management.
  • Talent and Organizational Development Strategy and Programming:
    • Establishes and maintains collaborative partnerships throughout the organization including senior and executive leadership levels.
    • Leads talent and organizational development consulting efforts to assess and analyze needs, design and implement superior solutions and programs and advance talent capabilities for individuals and teams across the enterprise.
    • Talent and organizational development initiatives and programs include and are not limited to: team and leadership effectiveness, talent development certificate programs, performance management, engagement, integration, change management, culture interventions, coaching and 360s, behavioral preference inventories and more.
    • Consistently pursues mastery in talent and organizational development knowledge and capabilities.
  • Talent and Organizational Development Analytics and Technology Integration:
    • Provides oversight of the performance and learning management system administration including reporting, data support and general administration.
    • Oversees departmental intranet and digital marketing strategies and keeps abreast of emerging trends in talent and organizational technology and methods.
  • Thought Leadership, Content Development and Facilitation:
    • Oversees the development of training, course content and program curricula.
    • Facilitates and delivers training in virtual, live and online formats.
    • Assesses and measures programs to ensure they are relevant to changing business needs and to monitor effectiveness efforts.
    • Conducts internal and external research and benchmarking to ensure strategy, content and delivery model are positioned to deliver best-in-class results.
    • Keeps abreast of emerging trends in talent and organizational development such as: leadership development, change management, coaching, team effectiveness, organizational culture, performance management, engagement and more.
  • Change Management:
    • Leads the design and delivery of strategic change management initiatives including: communication, sponsorship, reinforcement and readiness strategy plans.
  • Process and Performance Improvement:
    • Assesses and measures programs and systems to ensure they are relevant to changing business needs and to monitor effectiveness efforts.
  • Project Management:
    • Utilizes project management skills to define project roles, identify resource requirements, meet training needs, manage project deliverables, and ensure quality standards.
    • Serves as a coach and facilitator for supporting system-level change efforts.
  • Customer and Stakeholder Management:
    • Continually supports and assesses business needs and requests.
    • Advocates for leverage of talent and organizational development capability across NM.
    • Fosters alignment and effectiveness of talent and organizational development strategy across the HR function.
  • AA/EOE.



  • Master's degree in HR Development, Organization Development, Business Administration, Psychology, or other related field.
  • 2 years of leadership experience in related field.
  • Highly organized, able to manage multiple priorities and projects.
  • Demonstrates strategic thinking and innovative capabilities.
  • Excellent verbal and written communication skills, interpersonal skills, and critical thinking skills.


  • Healthcare talent and organizational development experience.
  • Certifications in change management, work styles, organizational culture, coaching, project management or related fields.
  • 5 years of leadership of leadership experience in related field.


Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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