Information Services Intern - Summer 2023

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?

Description

The Northwestern Medicine Information Services Summer Internship presents a valuable opportunity for undergraduate and graduate students to gain an experiential education and for Northwestern Medicine to benefit from the service, skills and knowledge that undergraduate and graduate students can offer.

These are paid summer internships, for Undergraduate and Graduate level students, at our downtown Chicago campus. The IS internship provides an unparalleled experience for select aspiring healthcare leaders throughout the Northwestern Medicine system.

The summer intern responsibilities include but are not limited to the following:

• Uphold the mission, vision, and values of Northwestern Medicine.
• Successfully complete projects and work tasks assigned.
• Develop a working knowledge of hospital operations to a degree that allows for the successful completion of projects supporting a variety of hospital operations.
• Develop working relationships with staff and management that allows for successful business interactions across all levels of the organization.
• Participation in activities designed for development of interns during their assignment at Northwestern Medicine; which include:
• New Employee Orientation
• Networking Opportunities with Senior Leadership
• Networking Opportunities with other college internship groups within the Northwestern Medicine hospital system 
• Professional Workshops
• Departmental Presentations led by IS leadership
• Completion of Intern Innovation Challenge Project & Individual Presentation

The Northwestern Medicine IS Internship program is broken up into 5 domain areas:

IS Business Operations

Opportunities may include but not limited to:

• Business Relationship Management
• Service Management
• Monitoring
• Configuration Management
• Quality Assurance/ Release Management

Candidate should possess the skills or have a passion in developing skills related to the following:

• ServiceNow
• Programing
• Scripting
• OS
• Azure
• CMDB
• Identity Management
• Service Management
• Visio
• Agile
• Cybersecurity
• API
• Data

Clinical Application Support

Opportunities may include but not limited to:

• Epic
• Imaging
• OR Technician
• Diagnosis Services

Candidate should possess the skills or have a passion in developing skills related to the following:

• Healthcare administrative management
• Healthcare operations
• Project management
• Communication

Development

Opportunities include:

• Research and Development
• Software Development
• Automation

Candidate should possess the skills or have a passion in developing skills related to the following:

• Web Development – C#, ASP.Net, .Net Framework, Net Core
• Web Services – Web (API) WCF, REST
• Front End Frameworks – Angular, Razor, React, etc.
• PowerApps

Network Services

Opportunities may include but not limited to:

• Voice Services
• Network Delivery
• Network Security

Candidate should possess the skills or have a passion in developing skills related to the following:

• Device and Network troubleshooting
• Python

Infrastructure Services

Opportunities may include but not limited to:

• Desktop Support Services
• Cloud Operations
• Identity Access Management

Candidate should possess the skills or have a passion in developing skills related to the following:

• Troubleshooting
• OS
• Hardware/Software
• Azure
• Scripting
• Security

Qualifications

Required: 

• Candidates must have a High School Diploma or the General Equivalent, and have completed at least 2 semesters in an associates or undergraduate program or 30 credit hours.
• The most promising applicants demonstrate superior academic performance, leadership skills and relevant healthcare experience.
• Interns project maturity, professionalism, and initiative.
• Candidates must be comfortable in complex organizations and display a passion for a career in healthcare IT.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.