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Director of Operations, NM Old Irving Park Advanced Outpatient Care Center, Full-Time, Days

Location Chicago, Illinois Business Unit Northwestern Medical Group Job REQID 76203 Job Function Director Shift Day Job (1st) Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


  • $10,000 Tuition Reimbursement per year ($5,700 part-time)
  • $6,000 Student Loan Repayment ($3,000 part-time)
  • $1,000 Professional Development per year ($500 part-time)
  • $250 Wellbeing Fund per year($125 for part-time)
  • Annual Employee Merit Increase and Incentive Bonus
  • Paid time off and Holiday pay


The Director of Operations will oversee the day to day operations for the Old Irving Park Advanced Outpatient Care Center, which will offer a wide range of primary and specialty care, laboratory and imaging services, physical therapy and immediate care in one convenient location.  Construction has begun on the center, which is scheduled to open in October 2023.  The Director of Operations will also support the planning, recruitment and activation of the site prior to opening.

The Director of Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.


  • Responsible for leading teams to outcomes which support the advancement of NMHC Strategic Plan.
  • Formulate and implement policies and procedures to facilitate processes and clarify and correct procedural problems.
  • Evaluate the feasibility, coordination and implementation of new or revised systems, processes and procedures, to ensure compliance with established standards.
  • Coordinate and implement strategies that enhance the image of NMG and the community.
  • Collaborate with Medical Staff leadership and other departments as needed regarding practices and standard operating procedures that relate to NMG.
  • Responsible for meeting operational, financial and strategic goals for unit/area or program.
  • Prepare and/or oversee the preparation of budgets.
  • Perform financial analyses.
  • Assist in the development of financial, production, compensation and operational targets and models.
  • Collaborate in the development of business, strategic, and marketing plans.



  • Master of Business Administration (MBA) or Master of Health Administration (MHA).
  • Five (5) or more years of health care experience.
  • Experience working within a clinical environment.
  • Outpatient setting experience.
  • Demonstrated organizational and leadership skills.
  • Excellent analytical skills.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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