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Director, Information Services

Chicago, Illinois Job REQID 5904 Job Function Director Shift Day Job (1st) Apply Now

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better healthcare, no matter where you work within the Northwestern Medicine system. At Northwestern Medicine, we pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, we take care of our employees. Ready to join our quest for better?


Be recognized as the IS leader for the North and Northwest Regions of Northwestern Medicine's Business Relationship Management division. The individual may sit in either our Lake Forest, McHenry or Huntley locations and be asked occasionally to work of our main campus in Chicago. Management of locally defined application systems and execution of transition plans to standards-based technology consistent with architecture and standards principles. Provide leadership and direction in the annual and quarterly capital project prioritization processes. Lead entity level IS service request management prioritization structures and processes. Ability to effectively work in and through the IS organization to resource prioritized initiatives and escalate as necessary. Responsible for on-going capacity management to deliver improvements. Ensure NMHC Information Services processes, policies, best practices and architecture standards are embedded and adhered to (support at both the local entity and NMHC levels) within their respective organization. May be assigned to direct specific project(s) or functional areas of corporate IS responsibility. Will apply project and program management skills to assigned initiatives. Will be engaged in planning and activation of new facilities for their institution and will support major projects, as needed. Will manage and lead a team of five (5) BRM Managers to carry out the assigned alignment leader activities. Will have ultimate responsibility for the performance of the IS function to the local entity/area and will ensure that IS is executed effectively. Serves as primary owner of site level customer relationship management. AA/EOE.


Required: Bachelors Degree Required. 10 or more years of information technology experience is required with special attention given to those candidates with healthcare provider leadership experience. Solid knowledge of advanced technologies as well as experience with implementation of enterprise projects that support Clinical and Administrative Information Systems. 5 or more years of management experience. 3 or more years of project management experience. Experience with partnering with other executives to strategically align and fulfill major programs and projects. Solid understanding and knowledge of healthcare delivery and operations. Desired: Masters Degree. Experience with successful implementation of an information systems product or prototype used in a healthcare setting is highly desirable.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

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