Administrative Coordinator - Facial Plastics Full time Days

Benefits

• $10,000 Tuition Reimbursement per year ($5,700 part-time)
• $10,000 Student Loan Repayment ($5,000 part-time)
• $1,000 Professional Development per year ($500 part-time)
• $250 Wellbeing Fund per year($125 for part-time)
• Matching 401(k)
• Excellent medical, dental and vision coverage
• Life insurance
• Annual Employee Salary Increase and Incentive Bonus
• Paid time off and Holiday pay

Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.

We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.

Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.

• Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional and financial well-being.
• Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.

From discovery to delivery, come help us shape the future of medicine.

Description

Work Hours: Monday - Friday, 8am to 5pm

 

Seeking candidate with experience in calendar management and customer service. Applicants with interest in or exposure to Plastic Surgery physician practices are encouraged to apply.

The Administrative Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

RESPONSIBILITIES

• Independently performs high level administrative work to support busy, high profile plastic surgeons
• Maintains strong relationships with patients, internal providers and staff, external hospital departments, physician offices, and vendors
• Manages clinic templates and coordinates appointment alternatives for impacted patients
• Registers patients and coordinates appointments, including add-on patients
• Collects patient insurance information for medical patients and collects payments for cosmetic patients
  • Uses understanding of insurance to complete prior authorizations for patient procedures
• Provides patient education information and/or materials as needed
• Screens and answers incoming inquiries by patients, providers, staff, and others related to all aspects of practice operations; escalates to other team members as needed
• Implements changes independently for areas of responsibility to improve workflow efficiency
• Works in a team with facial plastics nurses, physician assistants, and facial plastic surgeons
• Assists with plastic surgery website updates and coordination with plastic surgery vendors
• Supports department with other projects
• May perform other duties as assigned.

Qualifications

Required:

• Associates degree or equivalent relevant admin experience
• Knowledge of Microsoft Office, PowerPoint and Excel.
• Ability to organize and think independently.
• Excellent interpersonal skills.

Preferred:

• Bachelor of Arts degree or business equivalent.
• 5 years business experience.

Equal Opportunity

Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.